FastWebHost Review 2021: Are They Good Web Host for India?

  • Below-average uptime
  • Substandard customer support
  • Poor customer reviews
  • Can’t handle extra real-time traffic

Visit Hostinger Hosting, Officially recommended by Wordpress and Forrst.me

FastWebHost, in a way, is an accurate name. 


It is indeed a fast web host, like all our recommended hosting services; not the fastest (in the range), though, but fast enough to recommend for its loading speed. The features are also excellent for the price. However, it’s not reliable, and the customer support is substandard, making it a below-mediocre web hosting for our liking.


We do not recommend it and suggest Hostinger for individuals and SMBs on a tight budget. The base plan of Hostinger costs the same as FastWebHost’s base plan, but the value Hostinger provides is multifold!


Back to FastWebHost…

FastWebHost Overview

Here’s everything about FastWebHost in brief:

Our ratings

C- | 2.5/5

Average response time

~ 195 ms

Avg. response times in top-targeted countries

US: ~ 220 ms | India: 90 ms

Uptime

99.53%

Support

Phone, chat, and email/ticket

Site transfer

DIY

Introductory Pricing

Starts at INR 59/mo

Top features

99.9% uptime guarantee, 30-day money-back guarantee, free SSL certificate, free site builder

Company Information

Started in California in 2001, FastWebHost is a mid-sized company providing affordable web hosting solutions. Their India-based office was established in Hyderabad in 2008. Furthermore, they operate from a few other locations and own data centers across continents.


The latest info shows FastWebHost hosts over 200,000 domains. Now, we don’t know if all their users are satisfied or not, but when we looked through the internet, we found that many people have complaints to share. And as you’ll see further in this review, we understand the dissatisfaction.

fastwebhost review

2 things good about FastWebHost

1. It’s indeed a fast web host

FastWebHost has data centers in Phoenix & Lansing in the USA; New Delhi, India; Amsterdam; and the Netherlands.


Because they have servers in India, you can host your site on one of those servers and cut latency to the minimum if your primary audience is India-based. In other words, the server response time (or SRT) in India is bound to be excellent. Google recommends an SRT of under 200 ms, and our tests show ~90 ms SRT in India.


We also perform loading time tests for comprehensive reviews. For this test, we install WordPress on the test site, create a sample page, and run it through a loading speed testing tool. We found simple web pages hosted on FastWebHost load in nearly 700 ms, i.e., under the recommended 1 second. 

 

In short, FastWebHost at least doesn’t defy its name. 

2. Good features for the price

Keeping aside the below-average storage capacity on its base plan, FastWebHost covers quite a few features, including:

  • Free SSL certificate for privacy, security, and SEO.
  • Free email accounts for professional communications & trust.Free
  •  Cloudflare CDN for fast content delivery across the globe.Free
  • backups & restores to keep your files & databases safe.
  • A free site builder for quick, easy, and free website development.
  • One-click installer to install CMSs like WordPress, Joomla, Drupal, etc., or scripts for blogs, e-commerce, and more.
  • A no-questions-asked 30-day money-back guarantee.

On the advanced plans, you also get a free domain name.

2 things bad about FastWebHost

1. Horrible Uptime

We have tested dozens of web hosting services ⁠— local, national, and international ⁠— and FastWebHost’s uptime is, simply put, amongst the poor ones we have seen.


If you don’t know, Uptime is the total time during which your site is available online. For example, If the site’s uptime is 99%, it means the site wasn’t available to the visitors for one hour every four days. Ideally, you want 100% uptime. However, practically speaking, we recommend anything above 99.95%. Most companies, like FastWebHost, offer a 99.9% uptime guarantee.


During our period of experimenting, we noticed quite a few outages with FastWebHost. In total, the uptime of our test site on FastWebHost was 99.53%, which is pretty bad. Compared to this, something like Hostinger(99.99%) or any top web host performs way, way better.

2. Poor technical support

Technical support is supposed to drive you through technical problems & offer appropriate solutions, not drive you nuts. Perhaps some people from the FastWebHost support team don’t know that.


Primarily, you can raise a support ticket or live chat with a support agent to solve any issues. When we contacted, the initial response was considerably fast; however, the support agent seemed flustered with moderately difficult issues and had to hop the call to seniors. Overall, it took way longer to get a proper solution.

things bad about FastWebHost

This review by Brian entirely explains the two negatives of purchasing a FastWebHost plan. 

FastWebHost Hosting Plans and Features

You can buy all types of web hosting from FastWebHost. What we used for this review was the base shared package. Including that, these are the plans you can purchase if you want to:

1. Shared hosting

For small to medium-sized sites with less to moderate traffic, these are the FastWebHost plans with all the above-mentioned features:


Linux web hosting

Name

Price (per month)

No. of sites

Storage (GB)

Bandwidth

Additional features

Basic

INR 59

1

1

Unlimited

5 email accounts

Advanced

INR 199

5

50

Unlimited

Unlimited email accounts, free domain name

Ultimate

INR 299

Unlimited

Unlimited

Unlimited

Unlimited email accounts, free domain names

Windows web hosting

Name

Price (per month)

No. of sites

Storage (GB)

Bandwidth

Additional features

Basic

INR 75

1

1

Unlimited

Unlimited email accounts

Advanced

INR 175

2

50

Unlimited

Basic + Priority support

Ultimate

INR 275

Unlimited

Unlimited

Unlimited

Advanced

2. Managed WordPress Hosting

If you are a WordPress user, the following plans are tailor-made for the best WordPress performance. They come with WP-CLI, daily offsite backups, a free domain name, auto-updates, and more.

Name

Price (per month)

No. of sites

Storage (GB)

Bandwidth

Basic

INR 675

1

20

Unlimited

Advanced

INR 995

2

30

Unlimited

Ultimate

INR 1350

4

40

Unlimited

2. Cloud web hosting

For reliability & scalability, cloud hosting plans are best in general. These are FastWebHost’s packages:

Name

Price (per month)

No. of sites

Storage (GB)

Bandwidth

Additional features

StartUp

INR 150

1

1

10 GB

10 email accounts

Growth

INR 375

5

20

Unlimited

Unlimited email accounts

Scale

INR 600

Unlimited

40

Unlimited

Unlimited email accounts

3. VPS servers

To get dedicated resources on a budget, these are FastWebHost’s VPS plans:

Self-managed VPS Price (per month)

Managed VPS Price (per month)

RAM (GB)

CPU

Storage (GB)

Bandwidth

INR 175

INR 1350

1

1 core

20

500 GB

INR 338

INR 1675

2

2 core

30

1 TB

INR 675

INR 2350

2

2 core

40

1 TB

INR 925

INR 2850

4

2 core

60

2 TB

INR 1250

INR 3500

8

4 core

80

2 TB

4. Dedicated servers

For ultimate performance, these three are FastWebHost’s dedicated plans:

Servers

Price (per month)

No. of sites

Storage (GB)

Bandwidth

Intel Xeon E3 1270 Processor

INR 6700

16 GB DDR3

Intel Xeon E3 1270 Processor, Quad Core - 8 core (3.5 Ghz X 4)

64 GB SSD + 1 TB HDD

Intel I7 6700K Processor

INR 8,999

32 GB DDR4

Intel I7 6700K Processor, Quad Core (4.0 Ghz X 8)

512 GB SSD + 2 TB HDD

Intel Xeon E3 1240 Processor

INR 11,800

64 GB DDR4

Intel Xeon E3 1240 Processor, Quad Core (3.5 Ghz X 4 + 4 X HT)

1 TB SSD

Conclusion | Do we recommend FastWebHost?

Nope!

On the surface, FastWebHost seems to have everything figured out. As the name implies, it is “fast.” Plus, value-added features like free SSL, free CDN, free emails, free site builder, etc., are very attractive.


However, on further examination, we found their customer support and uptime to be substandard. If they could have skipped a couple of extra features and ensured solid support & uptime, we would have recommended it in a second.


How do we know that? Well, we recommend Hostinger ⁠— a similarly-priced web hosting with great support, uptime, and loading speed ⁠— without a hitch.

  • Uptime 99.99%
  • Average response time - 180 ms
  • Free Site transfer
  • 24/7 live chat

starts at ₹79 per month

Hostinger small logo

Starts From
₹79*
monthly

• Best uptime (99.99%)

• Fast, 0.4ms load time as average

• Good & quick customer support