HostitSmart Review 2023: Are They Good Web Host for India?
Not Recommended!
Bad!
Visit Hostinger Hosting, Officially recommended by Wordpress and Forrst.me
Host It Smart.
That’s the name of the web hosting provider we are reviewing today. Kind of, that’s also our suggestion for hosting your website/web app/app- choose your hosting service smartly.
What do we mean by smartly? Well, look at any of our recommended web hosts. You’ll find some common elements like above 99.9% uptime, fast loading speed, under 200 ms server response time, fast & knowledgeable customer support, great features for the price, etc. If your web host has these elements, it’s a smart choice — simple!
Does Hostitsmart has all the elements or is it, after all, an unwise choice? You’ll find out in this comprehensive review.
HostitSmart Overview
Here’s everything about HostitSmart in brief:
Our ratings | D | 2.5/5 |
Average response time | ~ 205 ms |
Avg. response times in top-targeted countries | US: ~ 225 ms | India: ~ 40 ms |
Uptime | 99.92% |
Support | Phone, chat, Whatsapp, and email/ticket |
Site transfer | DIY |
Introductory Pricing | Starts at INR 80/month |
Top features | 30-day money-back guarantee, free website builder, 99.99% uptime guarantee, free SSL certificate |
Company Information
HostitSmart is an Ahmedabad-based web hosting & domain registration company started by Kartik Mehta in 2012. It wasn’t until November 2016 that it became an ICANN accredited domain registrar, though.
Today, we’d say it’s a good host (not the best, yet — that’s still Hostinger), but compared to the customer reviews we read from before 2018, it’s way better. How better? And what distance it has to travel to be at the top of the pile? Here’s all the info:
3 Things Good about HostitSmart
1. Excellent server response time
Server response time (or SRT) is the total time between a web browser requesting the website’s server and getting a response from the server. An SRT of under 200 ms is recommended[1].
The primary factor that influences SRT is distance. Say the host’s server is in Australia, and the visitor is in India, SRT will be well over 200 ms, i.e., horrible! Similarly, if the server is in India and the primary audience is in India, SRT will be under the recommended number —- and that’s the case with HostitSmart.
When we tested the SRT of a site hosted on HostitSmart’s India server from India, we got a response time of 36 ms.
They also have a data center in the US. If your primary audience is from the US, SRT there will average about 50 ms.
In short, HostitSmart offers the ideal SRT for the Indian demographic.
2. Fantastic customer support
HostitSmart’s customer support is attractive right from the get-go. Why, you ask? Well, it’s because of the communication options they offer. You can contact them via the regular phone, email, support ticket, and live chat. On top of that, they offer Whatsapp support as well!
As for the quality of support, we found that to be top-notch too. The support agents were responsive, friendly, and well-versed — a combination you should be looking for to “HostitSmart.”
3. Good features
HostitSmart offers good features for the price. With the starter plan, you’ll get these features:
2 Things We Didn't Like about Host it Smart
1. Performance
When we say “performance,” we mean two things: loading speed and uptime.
HostitSmart’s loading speed measured nearly 720 ms when we tested our sample WP page. It’s under the recommended 1 second, yes. However, it can be improved to about 500 ms, i.e., the speed we got when we tested one of its prime competitors, Hostinger.
Similarly, HostitSmart’s uptime of 99.92% is decent, but we recommend having it over 99.95%. Plus, they themselves have a 99.99% uptime guarantee!
2. Price
HostitSmart’s starter plan costs Rs. 80/month. Honestly, it’s a bargain. But as it is in our human nature, we compare. We see deals like Hostinger’s Rs. 79/month and MilesWeb’s Rs. 40/month with similar features and comparatively less price, and think: well, the price sure can be decreased.
HostitSmart Plans & Features
HostitSmart is smart from a business perspective. They sell most types of hosting plans. Pick and choose what serves you best.
1. Shared hosting
For affordability, shared hosting is best, especially for individuals and SMBs. Searching for one? Here you go:
Linux hosting
For open-source platforms like WordPress, these are the Linux-based shared plans:
Name | Price (per month) | No. of sites | Storage (GB) | Bandwidth | Additional features |
|---|---|---|---|---|---|
Starter | INR 80 | 1 | Unlimited | Unlimited | 1 subdomain, 2 MySQL databases |
Performance | INR 160 | 5 | Unlimited | Unlimited | Unlimited subdomains, 10 MySQL databases |
Business | INR 360 | Unlimited | Unlimited | Unlimited | Unlimited subdomains, Unlimited MySQL databases |
Windows hosting
For .Net users or those who prefer the Windows platform, here are the choices:
Name | Price (per month) | No. of sites | Storage (GB) | Bandwidth | Additional features |
|---|---|---|---|---|---|
Starter | INR 100 | 1 | 250 MB | 50 GB | 1 subdomain, 1 MySQL database, 25 Email IDs |
Performance | INR 300 | 5 | Unlimited | Unlimited | Unlimited subdomains, 10 MySQL databases, Unlimited Email IDs |
Business | INR 400 | Unlimited | Unlimited | Unlimited | Unlimited subdomains, 20 MySQL databases, Unlimited Email IDs |
2. VPS Hosting
HostitSmart offers three types of scalable VPS plan for small-medium businesses with performance as the priority:
Name | Price (per month) | RAM | CPU | Storage (GB) | Bandwidth |
|---|---|---|---|---|---|
Starter | INR 300 | 2-8 GB | 2-4 cores | 20GB - 120GB SSD RAID 10 | 2 TB |
Performance | INR 650 | 2-8 GB | 2-4 cores | 20GB - 120GB SSD RAID 10 | 2 TB |
Business | INR 950 | 2-8 GB | 2-4 cores | 20GB - 120GB SSD RAID 10 | 2 TB |
3. Dedicated servers
For big businesses with massive traffic, these are the dedicated server plans you can get from HostitSmart:
Name | Price (per month) | RAM | CPU | Storage (GB) | Bandwidth |
|---|---|---|---|---|---|
Starter | INR 2,999 | 500 GB SATA HDD | Intel Xeon L5420, Quad-Core (2.50 GHz) | 2 x 120 GB SSD HDDs in RAID 1 | 33 TB |
Performance | INR 4,200 | 1 TB SATA HDD | Intel Xeon X5650, Quad-Core (2.66 GHz) | 2 x 120 GB SSD HDDs in RAID 1 | 33 TB |
Business | INR 6,150 | 500GB SATA HDD | Intel Xeon L5630, Quad-Core (2.13 GHz) | 2 x 120 GB SSD HDDs in RAID 1 | 33 TB |
Conclusion | Do we recommend HostitSmart?
Not at the moment
Currently, HostitSmart[2] is a decent web host. It has evolved well over time — previously, its control panel was terrible, the performance was inadequate, and the customer support was criticized. If it keeps up the pace, we will soon update this review and recommend it.
As for now, Hostinger remains THE best web host in the super-affordable category. Its plans start at a mere Rs. 79/month and offer exceptional performance & well-rounded features.
starts at ₹79 per month
Starts From
₹79*
monthly
• Best uptime (99.99%)
• Fast, 0.4ms load time as average
• Good & quick customer support