HostitSmart Review 2021: Are They Good Web Host for India?

hostindia not recomended
hostitsmart logo

Not Recommended!

Bad!

  • Performance issues
  • A bit pricey
  • Better options available

Visit Hostinger Hosting, Officially recommended by Wordpress and Forrst.me

Host It Smart.


That’s the name of the web hosting provider we are reviewing today. Kind of, that’s also our suggestion for hosting your website/web app/app- choose your hosting service smartly.


What do we mean by smartly? Well, look at any of our recommended web hosts. You’ll find some common elements like above 99.9% uptime, fast loading speed, under 200 ms server response time, fast & knowledgeable customer support, great features for the price, etc. If your web host has these elements, it’s a smart choice ⁠— simple!


Does Hostitsmart has all the elements or is it, after all, an unwise choice? You’ll find out in this comprehensive review.

HostitSmart Overview

Here’s everything about HostitSmart in brief:

Our ratings

D | 2.5/5

Average response time

~ 205 ms

Avg. response times in top-targeted countries

US: ~ 225 ms | India: ~ 40 ms

Uptime

99.92%

Support

Phone, chat, Whatsapp, and email/ticket

Site transfer

DIY

Introductory Pricing

Starts at INR 80/month

Top features

30-day money-back guarantee, free website builder, 99.99% uptime guarantee, free SSL certificate

Company Information

HostitSmart is an Ahmedabad-based web hosting & domain registration company started by Kartik Mehta in 2012. It wasn’t until November 2016 that it became an ICANN accredited domain registrar, though.


Today, we’d say it’s a good host (not the best, yet ⁠— that’s still Hostinger), but compared to the customer reviews we read from before 2018, it’s way better. How better? And what distance it has to travel to be at the top of the pile? Here’s all the info:

HostitSmart Overview

3 Things Good about HostitSmart

1. Excellent server response time

Server response time (or SRT) is the total time between a web browser requesting the website’s server and getting a response from the server. An SRT of under 200 ms is recommended[1]. 


The primary factor that influences SRT is distance. Say the host’s server is in Australia, and the visitor is in India, SRT will be well over 200 ms, i.e., horrible! Similarly, if the server is in India and the primary audience is in India, SRT will be under the recommended number ⁠—- and that’s the case with HostitSmart.

things good about HostitSmart

When we tested the SRT of a site hosted on HostitSmart’s India server from India, we got a response time of 36 ms.

Excellent server response time

They also have a data center in the US. If your primary audience is from the US, SRT there will average about 50 ms.


In short, HostitSmart offers the ideal SRT for the Indian demographic.


2. Fantastic customer support

HostitSmart’s customer support is attractive right from the get-go. Why, you ask? Well, it’s because of the communication options they offer. You can contact them via the regular phone, email, support ticket, and live chat. On top of that, they offer Whatsapp support as well!


As for the quality of support, we found that to be top-notch too. The support agents were responsive, friendly, and well-versed ⁠— a combination you should be looking for to “HostitSmart.”


3. Good features

HostitSmart offers good features for the price. With the starter plan, you’ll get these features:

  • Free SSL certificate: It will help you keep your visitors’ data secure + send Google positive SEO signals.
  • Unlimited emails: You can create as many professional email ids as you want. E.g., name@sitename.com for yourself, support@sitename.com for support inquiries, etc.
  • cPanel: Since 2018, HostitSmart is offering the ever-popular cPanel control panel to its users.
  • One-click installer: To install popular CMSs/apps like WordPress, Joomla, PrestaShop, etc.
  • Free Malware Scanner: Well, to search and remove malware automatically,
  • 30-day money-back guarantee and a 99.99% uptime guarantee.

2 Things We Didn't Like about Host it Smart

1. Performance

When we say “performance,” we mean two things: loading speed and uptime.


HostitSmart’s loading speed measured nearly 720 ms when we tested our sample WP page. It’s under the recommended 1 second, yes. However, it can be improved to about 500 ms, i.e., the speed we got when we tested one of its prime competitors, Hostinger.


Similarly, HostitSmart’s uptime of 99.92% is decent, but we recommend having it over 99.95%. Plus, they themselves have a 99.99% uptime guarantee!

2. Price

HostitSmart’s starter plan costs Rs. 80/month. Honestly, it’s a bargain. But as it is in our human nature, we compare. We see deals like Hostinger’s Rs. 79/month and MilesWeb’s Rs. 40/month with similar features and comparatively less price, and think: well, the price sure can be decreased.

HostitSmart Plans & Features

HostitSmart is smart from a business perspective. They sell most types of hosting plans. Pick and choose what serves you best.


1. Shared hosting

For affordability, shared hosting is best, especially for individuals and SMBs. Searching for one? Here you go:


Linux hosting

For open-source platforms like WordPress, these are the Linux-based shared plans:

Name

Price (per month)

No. of sites 

Storage (GB)

Bandwidth

Additional features

Starter

INR 80

1

Unlimited

Unlimited

1 subdomain, 2 MySQL databases

Performance

INR 160

5

Unlimited

Unlimited

Unlimited subdomains, 10 MySQL databases

Business

INR 360

Unlimited

Unlimited

Unlimited

Unlimited subdomains, Unlimited MySQL databases

Windows hosting

For .Net users or those who prefer the Windows platform, here are the choices:

Name

Price (per month)

No. of sites 

Storage (GB)

Bandwidth

Additional features

Starter

INR 100

1

250 MB

50 GB

1 subdomain, 1 MySQL database, 25 Email IDs

Performance

INR 300

5

Unlimited

Unlimited

Unlimited subdomains, 10 MySQL databases, Unlimited Email IDs

Business

INR 400

Unlimited

Unlimited

Unlimited

Unlimited subdomains, 20 MySQL databases, Unlimited Email IDs

2. VPS Hosting

HostitSmart offers three types of scalable VPS plan for small-medium businesses with performance as the priority:

Name

Price (per month)

RAM

CPU

Storage (GB)

Bandwidth

Starter

INR 300

2-8 GB

2-4 cores

20GB - 120GB SSD RAID 10

2 TB

Performance

INR 650

2-8 GB

2-4 cores

20GB - 120GB SSD RAID 10

2 TB

Business

INR 950

2-8 GB

2-4 cores

20GB - 120GB SSD RAID 10

2 TB

3. Dedicated servers

For big businesses with massive traffic, these are the dedicated server plans you can get from HostitSmart:

Name

Price (per month)

RAM

CPU

Storage (GB)

Bandwidth

Starter

INR 2,999

500 GB SATA HDD

Intel Xeon L5420, Quad-Core  (2.50 GHz)

2 x 120 GB SSD HDDs in RAID 1

33 TB

Performance

INR 4,200

1 TB SATA HDD

Intel Xeon X5650, Quad-Core  (2.66 GHz)

2 x 120 GB SSD HDDs in RAID 1

33 TB

Business

INR 6,150

500GB SATA HDD

Intel Xeon L5630, Quad-Core (2.13 GHz)

2 x 120 GB SSD HDDs in RAID 1

33 TB

Conclusion | Do we recommend HostitSmart?

Not at the moment

Currently, HostitSmart[2] is a decent web host. It has evolved well over time ⁠— previously, its control panel was terrible, the performance was inadequate, and the customer support was criticized. If it keeps up the pace, we will soon update this review and recommend it.

As for now, Hostinger remains THE best web host in the super-affordable category. Its plans start at a mere Rs. 79/month and offer exceptional performance & well-rounded features.

  • Uptime 99.99%
  • Average response time - 180 ms
  • Free Site transfer
  • 24/7 live chat

starts at ₹79 per month

Hostinger small logo

Starts From
₹79*
monthly

• Best uptime (99.99%)

• Fast, 0.4ms load time as average

• Good & quick customer support